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Due to COVID-19, all parcels will be marked with "Authority to leave" unless you request otherwise. Please allow 2-5 business days to receive your shipping notification. Deliveries to WA are averaging 21 business days.
How much is shipping within Australia?
We have a flat rate shipping of $9.95 (for Non-PO boxes) and $12.95 for PO Boxes.
Free shipping for orders over $120 (for Non-PO boxes). If your order qualifies for free shipping (over $120) but you would like it sent with Australia Post, there is an option at check-out to choose the "Discounted AusPost Shipping" for $5.
Do you ship to New Zealand?
We absolutely do! The rates are calculated automatically at check-out depending on the weight and dimensions of the items in your cart.
We use Sendle which offers tracked shipping so you can see where your order is after it has been dispatched.
Do you ship internationally?
We can definitely arrange that with you! Please reach out so we can organise that. On average, it is around AUD $25 to ship a nappy or two, but more depending on the size of the parcel / your location.
How long does it take for my order to get to me?
Usually, we will pack and send your order within two business days. During busy periods such as release nights, there may be a slight delay (7-10 business days) in getting your order packed. We thank you in advance for your patience.
After your order is sent out, you will get a tracking notification with an estimate of when your order will get to you. On average, it usually takes 1-2 weeks to arrive depending on where you live. For example, if you're also in metro-Sydney, it will be next-day delivery, but will take longer for WA or rural areas.